Frequently Asked Questions

Xaviers Reviews is a professional reputation platform designed exclusively for the hospitality industry. It allows guests to recognize exceptional service by leaving reviews on public profiles for servers, bartenders, hosts, and managers.

Yes. Anyone can search for hospitality professionals and leave reviews free of charge.

Professionals pay a monthly subscription to create and maintain their public profile.

Hospitality professionals can select the role that best represents their work in the industry. These are the role options currently available on Xaviers Reviews.

• Server
• Bartender
• Host
• Hostess
• Manager
• Chef
• Cocktail Server
• Independent Cook
• Other

An XR Number is a permanent identification number assigned to every professional who joins Xaviers Reviews.

It provides guests with a quick and easy way to locate a professional's profile.

XR Numbers are assigned automatically in sequential order based on registration.

Each XR Number is unique and permanently belongs to that professional.

No. Once assigned, an XR Number cannot be changed or transferred.

Search for the professional using their XR Number or registered workplace. Open their public profile and complete the review form.

Guests can browse Professional profiles, read reviews, and share profiles without an account. To leave a review, you must create a User account. Registration requires minimal information and helps us maintain the authenticity and integrity of reviews.

After submitting a review, Users have 24 hours to edit or delete their review. After 24 hours, the review is locked and can no longer be modified or deleted by the User.

Please contact our support team as soon as possible so we can investigate and assist.

Professional profiles include:

• Display Name
• XR Number
• Profile Photo
• Workplace
• Role
• Zip Code
• Personal Tagline
• Guest Reviews
• Overall Rating

Yes.

Professionals can update their current workplace through their account dashboard.

Yes.

Your display name may be updated from your account settings.

Your XR Number, reviews, and profile remain with you.

Simply update your workplace information in your account.

The subscription helps support the development, maintenance, security, and continued growth of the platform while allowing professionals to maintain their public reputation.

Yes.

You may cancel your subscription at any time through your account settings. Your profile will remain subject to the platform's subscription policies.

Yes.

If you believe a review violates our policies or contains abusive or fraudulent content, please contact our support team for review.

Only the information you choose to display on your public profile is visible to guests.

Private account information is never displayed publicly.

We use industry-standard security practices to help protect your account and personal information.

Yes.

Our long-term vision includes expanding Xaviers Reviews with additional tools that support hospitality professionals throughout their careers, including a hospitality job board and other career-focused features.

Follow Xaviers Reviews on social media and check our website for updates as we continue to expand the platform.